This Shipping Policy applies to all purchases made through the Halliday Global website, including digital and physical products.
How Your Order Is Delivered
Digital purchases — including the Reservation Deposit and software subscriptions — are delivered electronically at the time of purchase. No physical shipment is involved; specific delivery details are listed on each product page.
For physical orders, please refer to the sections below for shipping areas, processing times, and delivery details.
Shipping Areas & Estimated Delivery Times
Continents | Countries and Regions | Estimated Shipping Time |
North America | United States, Canada | 8-15 business days |
Europe | United Kingdom, Germany, Italy, France, Spain, Netherlands, Switzerland, Sweden, Austria, Poland, Belgium, Denmark, Ireland, Czech Republic, Finland, Greece, Hungary, Portugal, Slovakia, Romania, Estonia, Bulgaria, Luxembourg, Lithuania, Croatia, Latvia, Slovenia | 7-12 business days |
Asia | Singapore, Hong Kong SAR China, UAE, Saudi Arabia, Cyprus, Macau SAR China | 3-10 business days |
Oceania | Australia, New Zealand | 8-15 business days |
Please kindly note that estimated delivery times are approximate and may vary depending on actual circumstances. Additionally, we are unable to deliver to military bases, P.O. boxes (due to courier restrictions), and certain remote locations. For customers outside the above areas, please contact our customer support team for further assistance.
Pre-Orders
Estimated shipping dates for pre-orders are shown on each product page. These dates are our best estimate at the time of listing and may shift depending on production and fulfillment conditions — we'll keep you updated if anything changes.
Pre-orders may take longer to process and ship than regular orders. They follow the same return, exchange, and cancellation policies as regular orders.
Order Processing Time
Physical orders are typically processed within 2–5 business days, with an additional 7-10 business days required for customized products.
Order Tracking
You will receive an email notification once your order has shipped. You can check the status of your shipment anytime by clicking the tracking link provided in your shipping confirmation email. For any inquiries, please contact us at support@hallidayglobal.com.
Digital purchases such as reservation deposit confirmations are sent by email at the time of purchase and do not include a shipping tracking link, as no physical item is shipped.
Customs and Duties
International shipments may be subject to import duties, taxes, and customs fees, which are determined by the destination country’s customs authorities and are the responsibility of the customer.
Questions
If you have any questions about your order, shipping timeline, or this policy, please contact us at support@hallidayglobal.com.